Welcome to the CFSA Online Policy Manual Prepared and developed by CFSA’s Office of Planning, Policy, and Program Support   What can we help you find?

CFSA MISSION The mission of the Child and Family Services Agency is to promote the safety, permanence, and well-being of children and families in the District of Columbia.   CFSA VISION The Child and Family Services Agency will seize the opportunity offered by its new role as an independent, Cabinet-level agency of the District of Columbia to meet its core commitments to children’s safety, permanence, and well-being and to set a standard of excellence for other child welfare systems across the country.   CFSA ONLINE POLICY MANUAL The CFSA Online Policy Manual was established to support the Agency’s mission and to provide employees, stakeholders, and interested parties access to the mainstay of the Agency’s practice standards regarding accountability for compliance with all applicable legal requirements. If you have any questions, comments, or feedback in regards to this manual, please contact the Policy Unit by clicking on the link - Contact the Policy Unit.   Introduction Table of Contents Order a CD-ROM version .